Monday 1 August 2011

CRM 2011: Installing Update Rollups silently

Many of my customers like to install CRM Outlook client update rollups silently in order to limit end-user interruption. It is possible to silently install Update Rollups. I've listed the necessary steps below:

  • Download the CRM update rollup that you'd like to apply from the Microsoft Download Center (ex. CRM2011-Client-KB2547347-ENU-i386.exe)
  • Extract the update rollup package (CRM2011-Client-KB2547347-ENU-i386.exe /extract)
  • After extracting the package, you'll see a file named CrmUpdateWrapper.exe
  • To silently install the update rollup via a command prompt, launch the CrmUpdateWrapper (ex. crmupdatewrapper.exe /q /log "C:\log\log.txt")
    • The above syntax silently installs the update rollup and creates a log file in the specified folder. Additional parameters that can be used are:
      • /? = available parameter options
      • /q = silent install
      • /passive = installer/uninstall runs in passive mode
      • /norestart = even if required, does not restart the computer after installation is completed
      • /forcerestart = even if it is not required, restarts the computer after installation is completed
      • /promptrestart = prompts the user to restart the computer after the installation is completed when a restart is required
      • /uninstall = update is uninstalled
      • /log = user can define the log file local path name

While it is definitely possible to run the above silent install from a command prompt, most customers will choose to use these parameters when pushing out update rollups through deployment software (ex. System Center Configuration Manager).

XCEL Technologies Ltd- Leading CRM Solutions Providers

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